Emailing forms
This feature allows you to share and monitor activity to a form with a third party. An email with a link (identifying your agency, the agent and the form you are sending) will be sent to the nominated email address, allowing the recipient to click a secure link to download the form as a PDF.
note
- This emailed copy is locked and cannot be edited by the recipient, regardless of whether it is draft or finalised
- The email is sent from the nominated user within Realworks, if a recipient replies to the email sent, it will appear in the email account of the Realworks user, as appears in the account details of your profile
- If you, or the intended recipient, are experiencing problems receiving these emails, check your junk mail folder in your email program
- Deleting a form that has been shared will invalidate any shares sent from that form.
There are two different areas where you are able to email your form from:
From the forms listClick the
Forms
from the left menu.Click the three dot icon in the row of the form you wish to share.
Select the
Share
button from the drop down menuClick the
New Share
button.Enter the recipients email address. If you need to send the form to multiple recipients, separate each address with a comma
Tick
Send a copy to myself
if you wish to send a copy of the share email to your registered email account (as provided in Account Details)Type your desired message
Select the user you wish the email to be sent from
info
This option is useful if you are sending forms on behalf of someone else in the agency
- Click
Send
Whilst within the form, select the
Share
button that appears at the top left of the screen.Click the
New Share
button.Enter the recipients email address. If you need to send the form to multiple recipients, separate each address with a comma
Tick
Send a copy to myself
if you wish to send a copy of the share email to your registered email account (as provided in Account Details)Type your desired message
Select the user you wish the email to be sent from
info
This option is useful if you are sending forms on behalf of someone else in the agency
- Click
Send
info
Confirmation pop up will appear in the top right hand corner when the form has been sent
When you have shared a form within Realworks, within the forms list you will see an envelope icon next to the form name
Share Activity
When using the share feature within Realworks, you will be presented with a dialog containing your Share Activity for the selected form
When a recipient clicks on the link within the email, which takes them to the download page, you will see the eye icon, identifying how many times they have viewed the download page.
If you use the resend
link in the Share Activity dialog and resend a form to the same email address, this will disable access to the previously shared form.
info
this is useful if you have shared a form with a recipient and forgotten to attach a file. Simply attach the file to the form and when you resend the Share to the same email address access to the original form has been disabled. Meaning they will only be able to open the version that you want them to have!*
if you are in the habit of sharing Draft forms, access will be live, meaning if you share a draft form with a recipient and then make further edits, when they download the draft form, they are seeing the latest version of this form.