Manage your Realworks subscription

Learn how admins can manage agency subscriptions from the products page within My Agency Edge. Here you can your view, cancel or update your subscription including plan, size and payment frequency.

View subscription options and pricing at www.reiq.com.au/pricing

Interactive Guide #

Click ‘Get Started’ to see how:


Step by Step Guide #

  1. Start by heading to the My Agency Edge portal by clicking your initials icon.
Profile icon clicked from the dashboard, opening access to account settings.

2. Select the Profile option.

Profile option selected, opening the My Agency Edge profile page.

3. You’re now in the ‘My Agency Edge’ admin portal which is where users and organisations manage their account.

Products section opened, showing the Realworks product tile.

4. Click on Products in the sidebar.

Manage button clicked on the Realworks tile, opening subscription details.

5. Click the Manage button on the Realworks tile.

Realworks subscription page opened, showing current and next subscription periods.

6. This page gives you a full overview of your current subscription along with options to manage your subscription, cancel it and update payment method. It also provides details of your next subscription that you will autorenew to unless you choose otherwise.

Team members page updated, showing the invited user as pending.

7. Scroll down for options to cancel subscription and update payment method. You can also manage the users who access your subscription here.

Manage subscription button clicked, opening subscription update options.

8. Choose ‘Manage subscription’ to review and modify your subscription size and type.

Memberships and licences page opened, showing agency licence details.

9. Review your Agency license details, for updates to this page please contact REIQ direct.

Next button clicked, moving from agency details to subscription settings.

10. Click ‘Next’.

Manage subscription screen opened, showing plan, user count and billing dropdowns.

11. Use the dropdowns to update your plan, number of users and billing cycle of your subscription.

Subscription dropdowns displayed, ready to update plan and billing cycle.