Answers to common questions about Inspect by Realworks.
An inspection I scheduled in Realworks isn’t in the app #
- On the Schedule tab, pull down to refresh.
- Check the filter is set to Active or All.
- Check the form is EF071, RTA1ad or RTA14ad, and that you entered a date and time at the scheduling step (not Skip).
- Check you’re signed in to the same Realworks office. Tap your initial on the Schedule tab to see your Team.
I can’t find an inspection I finished #
- Completed inspections don’t show under Active. Set the filter to Completed or All, or search for the address.
The form in Realworks hasn’t been filled in yet #
- It usually takes a minute or two. Refresh the page in Realworks.
- Check the inspection shows a padlock in the app. If it doesn’t, mark it complete from the Sync tab.
I can’t add a room #
- Each form has a set number of spaces for each room type. If a room type shows (form is full), there’s no more space for it on the form.
Can I rename a room? #
- No. Remove it and add the room you need. See Add or remove rooms and items.
Do I have to do the 3D scan? #
- No. It’s optional and doesn’t form part of the condition report.
Does Inspect cost extra? #
- No. Inspect is included with Realworks.